Ellis Morning

Ellis Morning is a Computer Science graduate who fought in the trenches of Tech Support, occasionally crossing enemy lines into the Business Analyst and Project Management spheres of war. She's now a freelance writer and technical writer. Check out her highly-rated sci-fi/fantasy novels and find more humor, fiction, and blog posts at her website.

RCE As a Feature

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The opposite of meritocracy is kakistocracy: the worst and least-qualified are the ones who rise to the top.

Get real familiar with that word, dear readers. I think you'll need it.


Floating Along

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Today's submitter John F. was migrating data from a Microsoft platform to a Microsoft platform, using Microsoft tools. Absolutely nothing could go wrong, right?

Right?


The Crossroads

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I moved some things around on my calendar. 4:00 PM today is open. Please come to the executive floor.

-Leila


The Hard Goodbye

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One minute, you’re fine. The next, you’re doubled over with tears spilling down your face while an aching black hole in your heart threatens to drag you into oblivion.

Grief’s funny like that.


The Easy No

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There were thousand tickets in the backlog, and I was on the trail of a weird printer issue. I had a suspect, but that wasn't enough to close the ticket. I'm Anonymous. This is my story.

Whenever you hit the Print button, a request launches into the ether. “Print one copy of this file, double-sided.”


The Hot Fix

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Everybody has a nemesis. A dark mirror of yourself, a challenge that is everything you hate. If you've ever worked tech-support, you know what that is: printer issues.
I'm Anonymous, and you last saw me in the case of The Ghost Cursor. This is my story.

As the days marched on, the chill in the air turned from bracing to painful. God had hoofed it down to Florida for the winter, and this year, he'd stolen Hope away with him. Between leaden skies and dirty slush, gale-force winds sent snow tearing down city streets to sandblast one and all into their constituent atoms.


Let's Be Facebook!

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The real WTF is that our long-time friend and submitter Argle failed to dissuade all three of his sons from pursuing IT careers of their own:

Back circa 2012, my three sons all got jobs at a company that had a brilliant web project. So brilliant that it had the support of a Disney VP, the mayor of the city, and other VIPs. At one point, my sons asked to borrow money to invest in the project. They are good boys (one is now a senior developer with Proctor & Gamble), so I backed them.


Whales Ahoy!

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The waters are even more dangerous than we imagined. Have a look at some of the crazed whales our brave submitters and commenters have encountered in the wild.

First comes an Anonymous tale of woe:


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