Ellis Morning

Ellis Morning is a Computer Science graduate who fought in the trenches of Tech Support, occasionally crossing enemy lines into the Business Analyst and Project Management spheres of war. She's now a freelance writer and technical writer. Check out her highly-rated sci-fi/fantasy novels and find more humor, fiction, and blog posts at her website.

Securely Useless

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Submitter Chops relates a tale of chasing "The Standard" at any cost:

A company had been forced, kicking and screaming, into the 20th century, and then into the 21st. Their range of dumb hardware was no longer being bought by customers who expected at least some way to get the data off it, and a USB stick wouldn't cut it.


A Vat of Terrible Experiences

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Taxes are a royal pain for everyone. Amazon has found a unique way to make them even worse, as Kris W. attests:

I recently bought a €9.61 kitchen knife on Amazon Spain. My card was charged €7.94 instead. After some investigation, I discovered that Amazon had applied an old VAT registration number I'd added to my personal account years ago, and had classified my purchase as a VAT-exempt intra-EU business transaction. The invoice even contained my business address from 2022, which no longer appeared anywhere in my account settings. I just wanted to remove the VAT number so I could go back to buying kitchen utensils without accidentally generating international tax paperwork.


Digital Mail

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Ever get some special letter, card, or picture from a friend or loved one that you held onto, maybe even taped to your cube or office wall? Is it something you still look at fondly, something that lifts your spirits whenever you're down? Certainly, a thoughtful card or letter is much nicer than a thoughtful email.

Now imagine your special keepsake being scanned, censored, and converted into a digital file that you can only view from a tablet — assuming you can afford the fee to access the tablet. The original has been destroyed; it's gone forever. You'll never get to see or feel it in your hands.


It's All Part 2 of the Process

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Our submitter Tim C. is back as his bureaucratic nightmare continues. Read Part 1 here.

After I'd thrown the WTF Exchange (WTFX) for a loop, they managed to eventually right the ship. But then I faced another hurdle: I had run out of disk space. The software was not live, we were still developing the customer-specific customisations, but I was a bit stuck without a few more gigabytes.


It's all Part 1 of the Process

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Our submitter Tim C. shares his tale of an especially brutal culture clash:

I had co-founded a software startup doing stock market surveillance. In the early 2000s, the WTF Exchange (WTFX) was a major customer of ours. We were one part of a major project of theirs, a complete overhaul of their trading engine and IT systems.


A Mortal Blow

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From our anonymous submitter:

Having reached the end of the road at a company increasingly swallowed up companies further east which you'd never believe were still afloat, I found myself headhunted for certain specialty software skills. I was reaching the final few years of my expected working span, so I jumped at the chance. The money was (to me at that time) spectacularly good, so I jumped into it.


Tales from the World Cup

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All I can say in response to our anonymous submitter's story is, ALMOST?!

With the World Cup being hosted in North America this year, I remembered this story that happened back in 2014. At the time I was working in Brazil, for a company that builds software systems for public services. And, with the World Cup being hosted there, in came the opportunity for local agencies to invest in modernization, with pretty much a blank check to get new services, so long as it was deployed before the end of the World Cup. And so the sales people did what they did best, and went around trying to upsell whoever would be willing to buy — no matter our actual capacity for developing the things.


RCE As a Feature

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The opposite of meritocracy is kakistocracy: the worst and least-qualified are the ones who rise to the top.

Get real familiar with that word, dear readers. I think you'll need it.


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